Shipping Policy

At ZAHA, we process all orders within 1–3 working days. You will receive a tracking number once your parcel is shipped.

1. Delivery Time:

  • West Malaysia: 2–5 working days
  • East Malaysia: 3–7 working days
  • Couriers: J&T Express, DHL, Ninja Van

2. Shipping Fees

Displayed at checkout based on location and weight.

3. Order Issues

We are not responsible for delays caused by courier, incorrect addresses, or uncollected parcels. Reshipping fees apply for returned parcels.

4. Damaged / Missing Items

Please contact us within 48 hours with photo/video proof for assistance via ZAHA Customer Service