Shipping Policy
At ZAHA, we process all orders within 1–3 working days. You will receive a tracking number once your parcel is shipped.
1. Delivery Time:
- West Malaysia: 2–5 working days
- East Malaysia: 3–7 working days
- Couriers: J&T Express, DHL, Ninja Van
2. Shipping Fees
Displayed at checkout based on location and weight.
3. Order Issues
We are not responsible for delays caused by courier, incorrect addresses, or uncollected parcels. Reshipping fees apply for returned parcels.
4. Damaged / Missing Items
Please contact us within 48 hours with photo/video proof for assistance via ZAHA Customer Service